Digital Mailroom

Organisations are under more pressure than ever to ensure they deal with correspondence and requests in a timely manner.

Increasing competition means that customers have a number of other options to turn to if service levels aren’t up to scratch.

Mergers, acquisitions and shared services in the public sector can make this task even greater by increasing the number of entry points into an organisation. Not to mention the diversity and volume of information received. Government and industry regulators require information and inbound correspondence to be handled in a timely manner and stored securely. In an increasingly litigious society, information needs to be produced quickly to support the discovery process during legal cases.

Reducing the amount of paper produced is high on the agenda of most organisations in line with the Government’s targets to reduce carbon footprint. Managing all the inbound correspondence represents high cost to the business. It takes a huge amount of time and effort to sort, route and prioritise mail and doing this manually leads to errors, delays and lost documents.

With Magnum's Digital Mailroom you have one corporate entry point for all incoming business documents. Regardless of the format (paper, fax, email, etc) all documents pass through the same system to be scanned (if paper), classified, sorted, and distributed to the appropriate destination.

The result is fast, accurate delivery, while your mailroom staff can concentrate on handling exceptions.